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Medicare Broker Services

Please contact us with questions or for more information.

Call Us

NY (Fidelis Care): 1-877-259-8428

CA/OR/WA: 1-800-708-7646

All Other States: 1-844-202-6811

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NY (Fidelis Care):


All Other States:

Allwell/Health Net Office Hours
Monday - Friday
9 a.m. - 5 p.m. all time zones (excluding holidays)

Fidelis Care Office Hours
Monday - Friday
7:30 a.m. - 4:30 p.m. (excluding holidays)

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Marketing Allwell, Fidelis, or Health Net Medicare Advantage Plans:

Medicare Advantage (MA) Plans, including those that provide prescription drug coverage (MA-PD), are available for eligible individuals who want more coverage than what Original Medicare provides.  Producers who would like to market our Allwell, Fidelis, or Health Net Medicare Advantage plans are required annually to complete the on-line certification/recertification course: Marketing Medicare Advantage and Part D Prescription Drug Plans: Understanding Medicare Basics, Plan Types, Marketing and Enrollment Requirements.  This on-line course provides the information needed to:


  • Help beneficiaries understand the basics of Medicare fee-for-service eligibility and benefits
  • Help Medicare beneficiaries learn about the different types of Medicare Advantage and prescription drug coverage , eligibility requirements, and how to get covered services
  • Understand marketing and enrollment requirements under the Medicare Advantage programs.


Understanding how to market and sell Medicare Advantage plans is critical. The AHIP on-line training course is designed to provide you with core Medicare training that can meet the certification needs of multiple health plans. It also complements the required plan specific product training you must complete annually before selling our Allwell, Fidelis, or Health Net Medicare Advantage plans. For more information about additional product training opportunities that may be available in your area, contact our Medicare Broker Services department.